Dianne Mulreaney

October 30, 2017

I just wanted to let you know that our trip went smoothly. We had a great time and the resort was beautiful. We had great weather, food, drinks, etc. We truly enjoyed every minute. If my kiddos were in Mexico with me, I don’t think I would have returned. We took 2 excursions thru aquaworld and the price was reasonable and we were pleased with the service. My husband did the skyrider and we took the jungle tour on the jet skis and there was also snorkeling on that trip. We also did the all day Cozumel trip with snorkeling in two locations and shopping on your own. This was a 12 hour day, but worth it if you love to snorkel. I wanted to let you know that aquaworld has a special arrangement with the excellence property that at the end of the excurion, a transportation service met the bus along side of the road and picked us up from the bus and took us straight back to the resort. I was very impressed and pleased with this service. We did not have to stay on the bus and stop at every resort along the way back up the Riveria Maya. We were upgraded to a swim out suite when we arrived. They provided us with rooms along side of each other (The Swope party) which was really nice. I was secretly hoping for an upgrade to a roof top terrace, but the swim up was nice. We were in building 4 first floor. I highly recommend this resort, it was spectacular and I also recommend your service. I told several people at the resort about your fantastic customer service. Take care, and thanks for all of your help with this vacation. I hope to be in touch soon for another Caribbean getaway.